Warranty Information
Every engine and transmission we sell is backed by warranty coverage. Here is what is included with each product type.
Used (OEM Recycled)
Every engine and transmission we sell is a low-mileage used unit at 50,000 miles or less, covered from the date of delivery.
- 90 days of parts coverage
- 50,000 miles or less
- Mileage verified before shipping
- Visually inspected and tested
- No core deposit
- Free shipping to the lower 48
Warranty Terms and Conditions
What Is Covered
Our warranty covers defects in materials and workmanship that cause internal mechanical failure of the engine or transmission. This includes internal rotating and reciprocating components, bearings, gears, valve train components, and sealing surfaces that were part of the original unit.
What Is Not Covered
The warranty does not cover failures caused by improper installation, lack of maintenance, overheating, use of incorrect fluids, external damage, modifications, racing, or commercial use beyond the unit's rated capacity. Electrical components, sensors, wiring harnesses, and bolt-on accessories are not covered unless they were replaced during the remanufacturing process.
Labor Reimbursement
The warranty covers parts. Labor is not reimbursed, so factor installation cost in separately when you compare us against a reman supplier offering a longer term. Prior authorization from our warranty department is required before any warranty replacement is shipped.
How to File a Warranty Claim
If you experience a problem with your engine or transmission, contact us at (877) 933-1420 or email sales@used-engines.us. Have your order number and a description of the issue ready. Our warranty team will walk you through the process and authorize the next steps. Do not begin any repair work before receiving authorization, as unauthorized repairs may void your warranty.
Core Return Policy
You have 30 days from the date of delivery to return your old engine or transmission core at no charge. We arrange pickup with a prepaid shipping label. After 30 days, a core charge may apply. The core must be returned in a drained and reasonably clean condition, free of damage beyond normal wear.
Return Policy
If you need to return a unit that has not been installed, contact us within 30 days of delivery. The unit must be in the same condition as received. Return shipping costs may apply for non-defective returns.
Yes. The 90-day warranty transfers to a new owner for the remainder of the period. Contact us with the new owner information and we will move the coverage over.
Professional installation is not required for warranty coverage, but we strongly recommend it. An install error is the most common reason a good unit fails early, and installation faults are not covered.
Call us at (877) 933-1420 to open a warranty claim. We will authorize the repair and either send a replacement unit or cover the cost of repair depending on the situation. Do not begin any work before receiving authorization.
There is no mileage cap during the 90-day period. Drive it normally and the coverage holds for the full term.